Privacy policy

Oak Hills Behavioral Health Solutions (referred to as “Oak Hills,” “we,” “us,” or “our”) has established this Privacy Policy to explain how we collect, use, and protect information gathered through this website (the “Site”). By using our Site and submitting information through it, you agree to the terms outlined in this Privacy Policy. Oak Hills reserves the right to modify these terms as necessary, and if we make material changes that affect how we collect or use personally identifiable information, we will post a notice on our Site. Please review this policy periodically.

Information We Collect

Oak Hills collects two types of information on the Site: Personal Data and Non-Personal Data.

1. Personal Data:
Personal Data refers to information that can identify you directly, such as your name, age, email address, phone number, and mailing address. Submitting this information is voluntary, but you may be required to provide it to access certain services, information, or materials for registered users. We use your Personal Data to respond to requests you make of us, and to enhance our services, understand your needs, and communicate with you about general health information, services, and resources that may interest you. Note that if you choose not to provide Personal Data, you may not have access to certain features on the Site.

2. Non-Personal Data:
Non-Personal Data includes information that does not identify you directly. For example, our web server may collect “clickstream data” (e.g., IP address, browser type, operating system, pages visited, time spent on each page, etc.). Additionally, we may use technologies like “cookies” to personalize your experience on the Site. Cookies are small files stored on your device that help us track your preferences and enhance your experience. Most browsers allow users to accept, reject, or be notified of cookies. However, disabling cookies may limit some features on the Site. Note that rejecting cookies may not completely prevent all tracking technologies from collecting non-identifiable data.

How We Use and Share Information

Oak Hills uses Personal Data solely to provide requested services, respond to inquiries, improve our offerings, and communicate with you. Additionally, we may share your Personal Data with trusted agents, affiliates, contractors, or business partners who provide services to Oak Hills, but only for the purpose of assisting us in serving you. These parties agree to use Personal Data only for purposes directly related to Oak Hills.

Oak Hills will not share your Personal Data with third parties without your consent, except in the following cases:

• Legal Obligations: We may disclose Personal Data to comply with legal or regulatory obligations, such as responding to a subpoena or other lawful requests by public authorities.
• Protecting Rights and Security: We may use or share Personal Data if we believe it is necessary to protect the rights, property, or security of Oak Hills, our customers, or users of the Site, such as in response to security threats or unauthorized access attempts.

Data Accuracy, Access, and Retention

Oak Hills strives to keep Personal Data accurate and up-to-date, though we cannot guarantee its accuracy at all times. You have the right to access, amend, or request the deletion of your Personal Data at any time. To do so, please contact our support team at the address provided below. We will address your request promptly and without charge. Deletion requests are subject to any legal, regulatory, or ethical retention requirements.

We retain Personal Data only as long as is necessary to fulfill the purposes for which it was collected, or as required by law.

Children’s Privacy

This Site is not intended for use by individuals under 18. Oak Hills does not knowingly collect Personal Data from individuals under 18. If we learn that we have inadvertently collected such information, we will promptly delete it.